How to stop water supply problems occurring

Here are some simple things you can do to help stop water supply problems in the future.

Is your water bill higher than normal?

It can be a shock when you open your bill and it's higher than expected. There's often an easy explanation for the increase.

Checking for water leaks

Water leaks are a big nuisance that can cost a lot of money if not found early. Many leaks occur when water pipes crack under the ground, in walls and underneath concrete and driveways, which makes them difficult to find.

Holiday checklist

Going on holidays? Before you leave, it’s a good idea to do the following:

Make sure all taps are properly turned off.

Turn off the stop tap at the water meter (by turning it clockwise) to stop the water supply to your property (and don’t forget to turn it on when you get back). Make sure this won’t damage any appliances that are reliant on water while you’re away.

Consider installing a pressure-reducing device

If you have an ongoing problem with high water pressure, you may want to consider paying a plumber to install a pressure reducing device.

Check the pipe connected to your water meter

We routinely replace water meters when they are nearing the end of their life cycle. These replacements are preventative maintenance, to ensure the water meter on your property is accurate and in full working order. If we need to replace a water meter on your property, we will try to connect the new water meter to your existing pipes.