Bulky Waste Collection

From July 2023, a smarter, more flexible annual bulky waste collection service will commence, replacing the old service for residents who received a weekly domestic waste service.

Most of your bulky waste will be sent to landfill (apart from fridges and whitegoods). If there is an option to reuse, recycle, repair, re-gift or rehome, please consider these options before your bulky waste collection.

Op shops may accept your clean, functioning items (other than electrical items and mattresses); or there are several online platforms for selling or rehoming including Clarence Valley Buy, Swap, Sell; Clarence Valley Waste Not Want Not; Facebook Marketplace and Gumtree.

✔ Items that will be accepted

Household bulky waste too big for the red bin
Broken furniture
Whitegoods and scrap metal
Mattresses and mattress bases
Rugs, carpet, lino rolled into 1.5 metre lengths

✘ Items that will not be accepted

Green waste
Vehicle tyres
Liquid waste
Vehicle batteries
Lithium batteries
Asbestos
Industrial or building waste
Concrete
Gas bottles
E-waste
Items longer than 1.5 metres

How the bulky waste collection works

Step 1.Book online

Households who currently receive a weekly waste collection, you have access to one on-call household bulky waste collection per financial year. To arrange your collection, click "book online" below.

Step 2.Receive confirmation

You will receive confirmation of your collection date via email from cvc.requests@jrrichards.com.au after you have submitted your booking.

If you haven't received an email within an hour, check your junk/spam mail box.

If a confirmation email has not been received within 48 hours, please call 1800 335 599.

Please note: our contractor will endeavour to collect your waste within 3 weeks of your booking, but in busy times this may not be possible.

Email example

Step 3.Place items out the Sunday prior to the allocated collection week

You can place up to 2 cubic metres of bulky waste on the nature strip where you normally place your wheelie bins. Please do not place items out in advance as this may encourage illegal dumping on your pile.

Mattresses and items that need to be degassed (eg. fridges) will be picked up as a separate collection.

Excess bulky waste will not be collected and removal will be the responsibility of the householder.

Book online

Need some help?

For enquiries regarding your bulky waste collection, contact JR Richards on
1800 335 599